Most businesses rely heavily on Information Technology in the successful operation of their business. Information Technology (IT), can be defined as the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data. This is done through the development, design, study, implementation and management of computer related information systems, consisting of both hardware and software. This competency will provide the broad background necessary for business professionals to understand the lexicon and general concepts of IT.

COMPETENCY OBJECTIVES

Upon successful mastery of this competency, you will be able to:

• Develop an understanding of computer literacy, including the Internet.
• Develop an understanding of how hardware, operating system, and application system software work together to provide an effective computing environment for the user (e.g., databases, systems software, application software, and spreadsheets).
• Develop an understanding of computer networks and the service they provide to users.
• Develop an understanding of information security and its implications.
• Use information technology tools (e.g., Microsoft Word, Excel, and Access) to support decision-making in business.